Hunter Engineering has purchased MobileFrame to automate their field service operations. Hunter Engineering designs manufactures and sells a wide range of passenger car and truck service equipment including wheel balancers, alignment racks and garage lifts. Although Hunter’s technicians are independent contractors, Hunter’s goal was to remove all paper-based processes involved in customer visits for installation of new equipment, warranty work and/or any additional type of servicing. With MobileFrame, Hunter Engineering will be able to utilize the latest mobility technologies to implement full-featured mobile applications that are closely integrated with each contractor’s instance of QuickBooks and also Hunter’s corporate office QuickBooks as well. This has allowed Hunter to begin offering a backup service to their contractors, thus uncovering a new revenue stream.
Hunter Engineering did a very thorough investigation of all available mobile technologies, including all the big names, ultimately selecting MobileFrame for its flexibility, sophistication and ease of use. With MobileFrame, Hunter Engineering will be able to utilize the latest mobility technologies to implement full-featured mobile field service applications that give them greater visibility into what is happening in their customer base.






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