Service based businesses have to make miracles happen every day. Service managers, dispatchers, operations managers are in charge of monitoring and managing the flow of work out in the field. The only thing that is constant in this environment is change. When change happens, and it will… administering this task on paper becomes almost IMPOSSIBLE.

Let’s look at a simple example.

ABC Company utilizes an office based work order scheduling application. Daily work orders are entered into this system, scheduled to a mobile worker, printed out, picked up and everyone goes out and completes their work…right?

What happens when you have last minute changes to today’s schedule? For example, a customer calls and cancels, an emergency job comes in, someone called in sick, leaving you to juggle everything and find someone to complete the work. This can be a real problem, especially without having the appropriate systems and technology in place to help.

Here are some common questions that need to be answered.

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We had a tremendous turnout for our Facilities Management Webinar with over 100 attendees, spread over 3 different continents. Thank you for your participation!  During this hour long education session our panel of experts discussed the latest trends in facilities management, building operations and mobile business process optimization. Registrants were exposed to the benefits of mobile computing, some of the common challenges associated with going mobile and were introduced to technologies that bridge the gap between the office and the field.

In this webinar we showed our prebuilt work order management solution that’s fully integrated into Archibus, but the same set of apps could easily be integrated to any backend system you have.

Here’s a recap of what was covered:

Operations Managers, Facilities Managers, and Property Managers are charged with collecting and reporting on a wide variety of different types of data. This data needs to be collected out in the field, returned to the office, and entered into the primary back office business application. This manual collection process always creates significant operational challenges.

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MobileFrame Archibus™ Mobile Management Solution

Are you interested in eliminating paper by collecting data on handheld devices?

Register Today and learn how our mobile apps can automate your facilities management team in lightening fast speed. Our mobile apps are already integrated to Archibus and they can be configured to your own business requirements with no custom programming required.

Our Archibus™ Mobile Management Solutions includes a variety of apps:

• Work Order Management
• Building Operations
• Asset Management
• Equipment Inventory
• Decor Inventory
• Property Management
• Assessments
• and much more…

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When investigating mobile software solutions every organization has to ask themselves the age old question: “Can I find something off the shelf to solve this problem?”

I invite you to consider the merits of evaluating an alternative approach before spending money on a solution.

FACT: Off the shelf mobile software solutions are developed by companies that identify some common problems in a specific market, then build a software solution that addresses some of those needs. This is also called a one size fits all approach.

PROBLEM: Here is where the problem lies; no two organizations even within a specific market operate in exactly the same way.  The associated business logic that has made your organization successful can’t be incorporated into a boxed solution intended to fit the masses.

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Register Today

Who: You

Where: Online

When: April 21, 2010 11 a.m. EST

Why: Learn how you can gain a competitive advantage over your competition while increasing your bottom line. And, you’ll get to hear a customer success story firsthand from Denny Norman at Miller Pipeline how they have reduced invoicing lag from 3 weeks to 2 days.

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RFID or Radio Frequency Identification is a technology that involves the use of a tag that is applied or incorporated into a product or asset to help identify and track the item using Radio Waves. There are many different types of tags and associated readers available on the market today. It’s now common for organizations to not only look for ways to eliminate field based paper processes but to also think past bar-coding as well.

Here is a good example, you employ a team of 100+ Sales representatives that are in charge of doing inventory counts at customer locations (Think big box retailers) and the inventory needs to be 100% be accurate. The current solution involves the process of manually scanning 100′s if not 1000′s of products while at the customer’s site. No matter how diligent you are this can be a time consuming and error prone task. How do you solve the problem? Hire more sales people? Invest in better, faster scanners? Buy your sales reps memberships to the local gym so they can move faster? A great alternative would be to create an RFID based system.

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I was recently at a technology related tradeshow and was approached by a very intrigued sales person that works for one of the major rugged handset manufacturers.  He said MobileFrame sounds great BUT he wanted some specifics on what types of apps we can deploy, specifically for hospitals.  I initially answered him and rattled off many of our advanced capabilities… 100% Code Free, GPS Mapping and Tracking, Mobile Device Management, Real-Time Instant Messaging, etc.

As the conversation progressed he just didn’t believe that our solution could really be that easy to use. I asked him to come back in 30 minutes to see what I could come up with.  I was up to the challenge, so I quickly created an application for taking meal orders from patients in the hospital.  The app allows you to enter the room number, select the main course, side orders, dessert, notate any specific dietary concerns and then synchronize the order back to the office in real time.  When the rep came back and I showed him the following video (See below), he couldn’t believe that I was able to get the done and deployed to the device in 30 minutes.  So, I have an opportunity for you.

If you would like to see for yourself, please challenge us. Send us your paper forms and we will build your custom application and demo it to you live on your very first phone call.

Contact Us | Phone: 408.885.1200 |  Email: info@MobileFrame.com

Rapid Application Development Environments

This topic always generates a lot of discussion, so I’m sure this time will be no different. First let’s start with the definition.

Rapid Application Development – refers to a type of software development methodology that involves techniques like iterative development and software prototyping.   Essentially it is a development style that favors incremental development with constant feedback from the end user.   This development process is repeated until the application has been perfected and meets the needs of the user. Many organizations have found that Rapid Application Development or RAD is a fantastic idea, but is requires advanced tools to make this approach a reality. This is where companies like MobileFrame come into the picture.

In order to “Rapidly Develop Applications” it becomes necessary to provide functionality out of the box, to make the development effort easier.

Some of the things MobileFrame does to make it easier to go mobile include:

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It’s been a very busy year so far, we are almost into February and we’re getting just getting out our first blog post!  Fortunately we have been hard at work planning our content schedule and strategy around the blog for 2010, and have decided to add a new section to the blog specifically focusing on Mobile Education.  With all of the competing technologies, platforms, operating systems, carriers, it can be difficult to separate marketing hype from actual fact.  Our aim is to focus on one topic every couple of weeks, and try to shed more light on each particular subject.

Not surprisingly for this week we’ve decided to focus on : What a Mobile Computing Platform is, and why it matters

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