Running a mobile field service business can be incredibly difficult, especially when you consider the need to exchange information with multiple distributed workers in real-time.

Here at MobileFrame we have seen organizations that have tried everything to bridge this communication gap including:

• Equipping mobile workers with 2-way radios
• Utilizing Push-to-Talk based cell phones
• Sending text messages
• Calling workers directly

What we have found is that while these technologies are useful, they just are not optimized to help run a mobile operation.
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As many of our readers already know, MobileFrame is all about solving problems. In this case we are solving the problem of how to deliver real time turn-by-turn driving directions to mobile workers. To address this problem we are now offering a pre-built mobile configurable application that delivers real-time driving directions. Here is the best part: this application can be integrated into any existing MobileFrame application or used stand alone.

Here’s how it works:

1. Enter the Destination Address

2. Enter Starting Address or Leverage Current GPS Position

3. Click Get Directions…

4. MobileFrame Returns Real Time Driving Directions, based upon the most efficient route.
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I was talking to a potential client today that saw the challenge we offered on the website, and asked that we take a look at his mobile problem to see if we could offer up a solution. Here’s a summary of how we solved the problem: Read the rest of this entry »