A recent article, “New York City cops will replace their 36,000 Windows phones with iPhones”  highlighted an important point that must be considered any time an organization, public or private, government or commercial, decides to upgrade their mobile infrastructure – it’s no longer just about the hardware when it comes to planning for the future.

The NYPD has decided to use the end of life of Windows Phone 8.1 as their compelling event to transition their 36,000 phones to iPhones.  It requires a look back to understand why the NYPD is in the situation it is.

The NYPD’s Deputy Commissioner for IT stated “Three years ago we made the decision to bring mobility to the NYPD. At that time, neither iOS nor Android phones allowed us to cost-effectively utilize prior investment in custom Windows applications.”

That quote itself highlights a major consideration for every organization looking to make a significant investment in their field force – how can you effectively plan for future application needs, independent of hardware? You can’t really, unless your application strategy itself is cross-platform from the outset.
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See how MobileFrame’s code-free mobility platform helps you create the apps you need on the devices you love

Amelia Island, FL. — Sep 15, 2017 — MobileFrame, the leading enterprise mobility company, is excited to announce their sponsorship of the upcoming Field Service Fall 2017 Conference. The Field Service Conference is the premier event for leaders in customer care, service and support.

When: September 25-27, 2017

Where: Omni Amelia Island Plantation Resort, Florida

What: Live product demonstrations of MobileFrame-based field service applications

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Few people recognize how important selecting the right mobile architecture and platform can be to their overall success. Deploying a mobility project is no easy task, and can be a distraction from your core business if not managed properly. For those businesses looking to do it for the first time, going mobile is seen as even more of a high-risk, high-reward situation internally.

Mobility projects, if done well, can help business operations run more efficiently throughout the organization wherever employees need to work, especially those with large field teams who engage regularly with customers. Yet there are projects that fail and some that don’t even launch before they fail. Why? Continue reading →