A recent article, “New York City cops will replace their 36,000 Windows phones with iPhones”  highlighted an important point that must be considered any time an organization, public or private, government or commercial, decides to upgrade their mobile infrastructure – it’s no longer just about the hardware when it comes to planning for the future.

The NYPD has decided to use the end of life of Windows Phone 8.1 as their compelling event to transition their 36,000 phones to iPhones.  It requires a look back to understand why the NYPD is in the situation it is.

The NYPD’s Deputy Commissioner for IT stated “Three years ago we made the decision to bring mobility to the NYPD. At that time, neither iOS nor Android phones allowed us to cost-effectively utilize prior investment in custom Windows applications.”

That quote itself highlights a major consideration for every organization looking to make a significant investment in their field force – how can you effectively plan for future application needs, independent of hardware? You can’t really, unless your application strategy itself is cross-platform from the outset.
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Few people recognize how important selecting the right mobile architecture and platform can be to their overall success. Deploying a mobility project is no easy task, and can be a distraction from your core business if not managed properly. For those businesses looking to do it for the first time, going mobile is seen as even more of a high-risk, high-reward situation internally.

Mobility projects, if done well, can help business operations run more efficiently throughout the organization wherever employees need to work, especially those with large field teams who engage regularly with customers. Yet there are projects that fail and some that don’t even launch before they fail. Why? Continue reading →

Gain Insight, Empower Customers, and Outperform your Competitors

Running a dynamic DSD field force is complex. Today’s DSD applications must allow companies to quickly react to marketplace changes, customer demands and new regulatory policies. With this fast pace of change, customers simply have to be nimble and they need the power to make changes to their DSD apps as soon as the market dictates it. The ability to make changes to apps with no custom coding and to deploy those changes to the field is how a well run DSD business should operate. Legacy apps require customers to go to the vendor to request changes, but this strategy does not allow for speed to market.

Another huge factor in a successful DSD operation is to give management instant access to data as soon as its collected in the field. Most companies have not yet implemented the technology to make data readily available to their management; these enterprises are operating with large blind spots, making it harder for management to take advantage of new opportunities in a fast-paced business climate. The solution to the problem is real-time web portals. Continue reading →

Los Gatos, Calif. (February 20, 2012) — MobileFrame announces the release of version 5.2 of their Configurable Mobile Application^TM Development Platform.  Known worldwide as the provider of the only cross-device mobile application development platform that requires no custom coding to develop custom mobile apps, MobileFrame continues to live up to its reputation as the most innovative company in the enterprise mobility market.  The MobileFrame platform sets the bar for excellence and future proofs customers’ mobile deployments with their continuous product enhancements.  As a result, existing investments in application deployments are protected against obsolescence.

“In today’s environment, customers’ need a single mobile platform that can deploy apps across the entire enterprise on any device the end user has,” notes Patricia Oswalt, EVP of Sales & Marketing at MobileFrame. “MobileFrame’s software allows customers to increase productivity and revenue at the same time. Our customers want the most cutting edge technology available in this fast paced mobile application industry and we are committed to giving it to them.” Continue reading →

Los Gatos, CA (September 28, 2012) – MobileFrame LLC, provider of the only cross-device mobile application development platform that requires no custom coding to develop custom enterprise mobile apps, announces that Horizon-Bradco has chosen MobileFrame to automate their work order scheduling and dispatch.

Founded in 1987, Horizon-Bradco specializes in selling and maintaining the highest quality commercial and industrial food preparation equipment to supermarkets, restaurants, hotels, bakeries and institutional operations along the eastern seaboard. Prior to implementing the MobileFrame solution, Horizon-Bradco was doing these work orders on pen and paper. They found this to be time-consuming and inefficient. Continue reading →

Los Gatos, CA (September 25, 2012) – MobileFrame LLC, provider of the only cross-device mobile application development platform that requires no custom coding to develop custom enterprise mobile apps, announces that Corpac Steel has selected their Inventory Tracking Application.

Corpac is a global supplier and trader of pipe and steel products and services, specializing in line pipe, standard pipe, OCTG, Conduit and structural products. They receive pipe from their fabricators and need to know what pipe was received and the associated information about that pipe. Prior to implementing MobileFrame, Corpac was collecting this inventory data with pen and paper. Corpac Steel knew that keeping track of assets and inventory is necessary to ensure timely maintenance and proper supply, but tracking so many varied assets and items on paper presented a lot of challenges. With a paper-based system, the data error rate is high due to the amount of data collected on a variety of paper forms. They found this process to be time consuming and inefficient, and knew it was time for a change. Continue reading →

Los Gatos, CA (September 13, 2012) – MobileFrame LLC, provider of the only cross-device mobile application development platform that requires no custom coding to develop custom enterprise mobile apps, announces that Efficient Systems has selected MobileFrame’s software for their  Field Service and Work Orders Application.

Efficient Systems, Inc . was founded in 1993 to provide energy efficient lighting solutions to commercial customers. Over the years, the business has grown to include heating, air conditioning and electrical plumbing, always with an emphasis on energy efficiency. Efficient Systems is an HVAC company and wants to continue to stay ahead of the competition by eliminating their paper work order forms and the manual data entry hours associated with them. After evaluating other solutions, they found MobileFrame to be a perfect fit.

With MobileFrame’s Field Service Software Solutions, Efficient Systems has instant visibility into their field force activities. This more timely data allows for better management of  their service organization across the entire field service chain – from dispatch and work order prioritizing to tracking parts used and tallying labor costs. MobileFrame is helping Efficient Systems deliver information to their field technicians when they need it most, on-site with the customer. Continue reading →

Los Gatos, CA (August 16, 2012) – MobileFrame LLC, provider of the only cross-device mobile application development platform that requires no custom coding to develop custom enterprise mobile apps, announces that Dana-Farber Cancer Institute has chosen MobileFrame’s Configurable Mobile Application ^TM  for their Mailroom Proof of Delivery requirements.

Dana-Farber Cancer Institute provides expert, compassionate care to children and adults with cancer while advancing the understanding, diagnosis, treatment, cure and prevention of cancer and related diseases.   Dana-Farber receives several packages each day by FedEx and UPS into their mail room, which their employees must then deliver to the right person and track that the delivery was completed successfully. Prior to implementing MobileFrame’s Mailroom POD Application, this was being done on clipboard and paper. MobileFrame’s software will be used for many apps, but the next one on the list is to deploy a physical inventory count application. As with most companies, Dana-Farber has many supply cabinets across their buildings where employees can take what they need to do their jobs. Of course that means that over time the supplies need to be replenished, so the app will provide summary reports to the right people. Continue reading →

LOS GATOS, Calif. (July 9, 2012) — MobileFrame announces the release of version 5.1 of their Configurable Mobile Application Development Platform.  Known worldwide as the provider of the only cross-device mobile application development platform that requires no custom coding to develop custom mobile apps, MobileFrame continues to live up to its reputation as the most innovative company in the enterprise mobility market. It’s true that the mobility market is evolving at a lightning fast speed and is one of the most exciting areas in business today. MobileFrame sets the bar for excellence and innovation with their continuous technology upgrades to their next generation product suite.

“In today’s environment, mobile applications are a business necessity for any company with a work force collecting data in the field,” notes Patricia Oswalt, EVP of Sales & Marketing at MobileFrame. “MobileFrame’s software allows customers to remain competitive, while increasing productivity and revenue at the same time. Our company is committed to remain innovative by continually enhancing our software, so our customers always have the most cutting edge technology in their hands.”

Version 5.1 includes a very long list of enhancements.  A short list of some of those enhancements includes: Continue reading →

Los Gatos, CA (June 29, 2012) – MobileFrame LLC, provider of the only cross-device mobile application development platform that requires no custom coding to develop custom enterprise mobile apps, announces that the City of Chicago Department of Water has chosen MobileFrame for their Water Inspection Application.

The City of Chicago Department of Water, which is responsible for delivering a billion gallons of fresh water to the residents of Chicago and surrounding communities, switched from their previous highly limited solution to MobileFrame because of its flexibility and ease of use.

The City of Chicago Department of Water has some very significant responsibilities when it comes to maintaining clean drinking water for its citizens. Its inspection staff is responsible for performing the necessary assessments to ensure compliance with their current water standards, as well as removing the waste water and storm runoff from the streets of Chicago via their sewer system and delivering the effluent for treatment to the Metropolitan Water Reclamation District of Greater Chicago. This is all accomplished through a network of purification plants, tunnels, pumping stations, water mains, sewer mains, valves and structures that require constant upkeep and maintenance. MobileFrame’s water inspection application has allowed them to collect their inspection data electronically, which has significantly improved this process by ensuring accuracy and efficiency.   Continue reading →