Deiter Brothers is Delivering More Efficiency with MobileFrame’s Field Service App
Los Gatos, CA (September 19, 2011) – MobileFrame, LLC., the leading provider of Configurable Mobile Applications™ enterprise software, announces that Deiter Brothers, an HVAC delivery company, has chosen MobileFrame’s Field Service Application for their technicians. Deiter Brothers has been providing fuel oil, heating oil, propane, HVAC, air conditioning, radiant heat, heat pump, furnace, onsite and fleet fueling, and other indoor comfort services in many homes and businesses in the Lehigh Valley area for over 80 years.
In order to become more efficient and eliminate manual data entry and paperwork in addition to providing real-time invoicing for their customers, Deiter Brothers chose MobileFrame’s Field Service Application. Through MobileFrame’s partnership with Blue Cow Software, which is also their business system, Deiter Brothers will be much more efficient for real time invoicing and eliminating paper work now that they will no longer be tied to a paper based system.
MobileFrame’s Field Service Software Solutions provide instant visibility into back office service data and information for managing Deiter Brothers’ service organization across the entire field service chain – from dispatch and work order prioritizing to parts used and labor costs. MobileFrame helps them deliver information to their field technicians when they need it most, on-site with the customer. MobileFrame’s Field Service application guides Deiter Brothers’ field service technicians through best practices so they can focus on customer satisfaction rather than paperwork.
With decreasing profit margins and mobile workforce expenses at an all-time high, businesses are strapped with finding resourceful ways to remain competitive and profitable. Most application development tools require costly and time-consuming development to build a usable application. MobileFrame’s enterprise mobility solution allows Deiter Brothers to create not only their Field Service Application, but any app for any department with any requirement. They can also deploy the apps utilizing their existing equipment, allowing them to build upon their existing success.
“Since Deiter Brothers’ field service technicians are faced with increasingly complex tasks and customers with high service level expectations, they need the right service information on demand, real-time while in the field. MobileFrame’s Field Service Software Solutions has been able to deliver this, making it a perfect fit”.
-Lonny Oswalt, MobileFrame CEO
To learn more about MobileFrame’s Field Service solution, please watch our demo at: http://www.mobileframe.com/Solutions/FieldService.html
About Deiter Brothers
In 1929 Deiter Brothers began its history of service in the Lehigh Valley. They started with one truck and three family members who delivered block ice to homes in Bethlehem. Reliable service was an early hallmark of the Deiter name.
The early 1980’s saw the third generation of Deiters enter the family business. Building on the traditional values of customer service and mutual trust, they expanded again by adding Walters Oil and Deiter Brothers Commercial Fuels Division.
Gasoline and diesel fuel sales grew stronger and in the early 1990’s they joined the national Pacific Pride network of 24-hour card-controlled automated fueling sites.
With a new century of service on the horizon, they raised the bar on indoor comfort with their newest division, 4 Seasons Security. Using the latest technology the security field has to offer, the Lehigh Valley’s leader in heating and cooling now offers around-the-clock protection for your home or office. And they continue to grow, thanks to the referrals of satisfied customers.
In 2010 they launched their propane division by offering propane installation, delivery, and maintenance from the #1 ranked heating / cooling / energy team in the Lehigh Valley.
To learn more about Deiter Brothers, visit: www.dbrothers.com
About Blue Cow Software
Located in Lynnfield Massachusetts, Blue Cow Software was founded in 2004. Blue Cow Software specializes in a suite of software solutions designed for the Fuel Industry. Their flagship product, Ignite, provides you with unparalleled flexibility to:
- Manage your customer base (i.e. CRM)
- Increase the efficiency of running your business
- Improve your delivery accuracy
To learn more about Blue Cow Software, visit: www.bluecowsoftware.com
About MobileFrame
MobileFrame is the leading provider of Configurable Mobile Applications™ enterprise software that requires no coding or programming to create, deploy and remotely manage sophisticated mobile applications. With secure SOX compliant instant messaging, remote device control, configuration and management, intelligent networking, remote software updates, prioritized synchronization, automatic device driver recognition and loading all built-in, MobileFrame’s platform significantly streamlines mobile application development, deployment, and administration. MobileFrame eliminates custom programming through an intuitive, user-friendly point-and-click graphical user interface, enabling novice computer users to quickly create and deploy custom mobile applications tailored to their business.
MobileFrame’s award-winning mobility platform is an entirely self-contained mobility solution that provides full functionality out-of-the-box, with no custom programming, no third-party mobile gateways, synchronization engines or SDK’s required. MobileFrame’s software allows users to capture photographs, voice notes, documents, templates, logos, sketches, digital signatures, bar code scans, magnetic strip read outs, RFID tags, advanced algorithmic functions, and attach them directly into their mobile applications. Applications are stored in a library so administrators can quickly make changes whenever operational requirements change, enabling on-the-spot deployment of a wide variety of mobile applications.
For more information, customers may contact MobileFrame directly at 1-408-885-1200 or visit our website at http://www.mobileframe.com.
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Contact:
Danielle M. Mora
MobileFrame LLC
(408) 885-1200
dmora@mobileframe.com