November 29, 2010 by Patricia Oswalt
With more organizations looking for field service applications to streamline operations, it is no surprise that we have seen an increase in the number of mobile software vendors within the marketplace. Please take a few minutes to learn 5 things you should know before you select a mobile software vendor.
- Proven – Be weary of solutions that have just been released and companies that have just opened their doors. Unfortunately many vendors have gone to market with solutions that have not been properly tested, documented and de-bugged. This can result in problems building your application, training your team, getting support and downtime out in the field.
- Configuration – Make sure that the vendor’s solution can be configured by a member of your team on a moment’s notice without the need to write any code. It is also important that you have the means to deploy these changes automatically without the need to impact mobile workers, or uninstall and re-install the solution.
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Tags: applications, configuration, Engineer, Field, Integration, proven, sales, Service, track record