With more organizations looking for field service applications to streamline operations, it is no surprise that we have seen an increase in the number of mobile software vendors within the marketplace. Please take a few minutes to learn 5 things you should know before you select a mobile software vendor.
Proven – Be weary of solutions that have just been released and companies that have just opened their doors. Unfortunately many vendors have gone to market with solutions that have not been properly tested, documented and de-bugged. This can result in problems building your application, training your team, getting support and downtime out in the field.
Configuration – Make sure that the vendor’s solution can be configured by a member of your team on a moment’s notice without the need to write any code. It is also important that you have the means to deploy these changes automatically without the need to impact mobile workers, or uninstall and re-install the solution.
This week we were visiting with a prospective client who collects soil samples out in the field. In addition to collecting a wide variety of different types of measurements related to the soil, they also need to collect information about the current weather. This weather data ideally is then saved along with the soil sample data. Apparently the lack of a standardized method for collecting and saving this information has lead to significant challenges for both the customers of this company as well as the office staff.
Here’s a look at what was going on: Continue reading →
Comments Off on Customer Challenge Accepted – Collecting Weather Information Automatically