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Tag Archives: customer


Customer Challenge Accepted – Collecting Weather Information Automatically

This week we were visiting with a prospective client who collects soil samples out in the field. In addition to collecting a wide variety of different types of measurements related to the soil, they also need to collect information about the current weather. This weather data ideally is then saved along with the soil sample data. Apparently the lack of a standardized method for collecting and saving this information has lead to significant challenges for both the customers of this company as well as the office staff.
Here’s a look at what was going on:
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Automatic Device Driver Recognition? What is that?????

I love talking to prospects about how MobileFrame can solve their problems and today I had a very interesting conversation that I thought I’d share. I was chatting with a prospect who was interested in replacing an old system that they have been using for the past 3 years. I was amazed to hear that their most annoying problem is getting new devices provisioned and sent out into the field.   Apparently their current software vendor forces them to deal with 45+ different cab files! They have a different file for each device model, OS, configuration, etc.

He said it is a nightmare to look through these different CAB files to find the exact right one for the device that they are loading. He said they waste hours on this every time they go to roll-out new devices….

The good news is that MobileFrame has the answer.
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MobileFrame Field Services Webinar was a Huge Success

Field Force Automation WebinarWhat is better than happy customers?  Happy customers that don’t have a problem telling others how much they love us!

Denny Norman VP of Corporate performance for Miller Pipeline spoke about his organization and how they were able to harness the power of MobileFrame to enable their organization to realize incredible productivity gains.
Here are a couple of quotes from Denny’s presentation at the Webinar.

• “We have never had a synchronization problem or lost one single character of data”
• “We didn’t want to contract or buy a software platform that we would get nickel and dimed on. MobileFrame was the only vendor that didn’t have any additional costs”
• “We have automated over 200 unique 5 part forms in just over 18 months”
• “Integration was very smooth with our AS400 System”
• “We have 100% billing accuracy, which is unbelievable”

To listen to Denny’s full presentation please click on the video below Continue reading