Regulatory Compliance…..it’s a big issue that can’t be ignored. No matter what kind of utility company you are, from nuclear power to gas distribution, electric or water you all share some common challenges. The nature of the business calls for large teams of mobile employees who conduct inspections, maintenance and repairs in the field.  Most companies are still collecting that data on clipboards and paper, which means the office staff has to manually enter the data into your business systems. This manual process is error prone, requires excessive labor costs and even worse, it causes delays in getting access to the data needed to stay in compliance.

The key to solving this problem is to go paperless with a mobile app solution. When evaluating solutions, look for a platform approach that can be used for all apps across all departments instead of trying to manage a variety of different vendors.  Another high priority should be to select a vendor that offers apps that are integrated tightly together. For example, consider this:

• An issue is found during a routine inspection. From the inspection app, a repair order is automatically opened
• Repair Order is then dispatched to a tech in real-time
• From a web portal, the status of the repair can be tracked and updated daily

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Chapman Metering, a utility contractor specializing in meter installations and testing services, has chosen MobileFrame to automate their Work Order Management.  Chapman Metering was looking for an easy-to-use software solution that would allow them to customize their mobile work orders, and integrate to their existing Access-based backend system, without requiring custom programming.  In addition, they needed an enterprise mobility solution which would allow them to embed photos and collect GPS location data. Continue reading →

Register Today

Who: You

Where: Online

When: April 21, 2010 11 a.m. EST

Why: Learn how you can gain a competitive advantage over your competition while increasing your bottom line. And, you’ll get to hear a customer success story firsthand from Denny Norman at Miller Pipeline how they have reduced invoicing lag from 3 weeks to 2 days. Continue reading →