Running a mobile field service business can be incredibly difficult, especially when you consider the need to exchange information with multiple distributed workers in real-time.

Here at MobileFrame we have seen organizations that have tried everything to bridge this communication gap including:

• Equipping mobile workers with 2-way radios
• Utilizing Push-to-Talk based cell phones
• Sending text messages
• Calling workers directly

What we have found is that while these technologies are useful, they just are not optimized to help run a mobile operation.
Continue reading →

As many of our readers already know, MobileFrame is all about solving problems. In this case we are solving the problem of how to deliver real time turn-by-turn driving directions to mobile workers. To address this problem we are now offering a pre-built mobile configurable application that delivers real-time driving directions. Here is the best part: this application can be integrated into any existing MobileFrame application or used stand alone.

Here’s how it works:

1. Enter the Destination Address

2. Enter Starting Address or Leverage Current GPS Position

3. Click Get Directions…

4. MobileFrame Returns Real Time Driving Directions, based upon the most efficient route.
Continue reading →

I was talking to a potential client today that saw the challenge we offered on the website, and asked that we take a look at his mobile problem to see if we could offer up a solution. Here’s a summary of how we solved the problem: Continue reading →