FACT: Paper based processes are error prone and WASTE time, money, and resources

FACT: Handwriting is hard to read

FACT: Other people’s handwriting is even harder to read.

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I was chatting with one of our valued partners today, and we got into a very interesting discussion regarding the adoption of field based mobile computing. It appears as if we have both stumbled upon the same problem. The apparent disconnect between automating office based paper processes, and field based paper processes. This discussion really made me think.

“Why don’t businesses value mobile computing like they value office based computing?”

For years companies have been using computers in the office to aid in the functions necessary to run the daily operations of the business.

For Example:

• Bookkeeping / Accounting
• AR / AP
• Payroll
• E-mail
• Customer Activity Tracking
• Sales Performance Tracking
• Resource Scheduling
• Creating, assigning, and closing Work Orders
• Ordering Parts
• Updating Spreadsheets
• Etc.

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Over the last several months I have been talking with many customers and have been asking them to describe the perfect application. This is the list of attributes that they came up with.

• Integrated
• Secure
• Scalable
• Enforceable Workflows
• Clean “Validated” Data
• Device Support
• Peripheral Support
• Location Aware
• Connection Agnostic
• Management Tools
• Support for Change Management
• Documentation

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Click here to take the MobileFrame Application Challenge, send us your paper forms!!!

Send us your paper forms, we will build a custom application and demo it to you live the very next day!

Contact Us | Phone: 408.885.1200 | Email: [email protected]

Miller Pipeline, a happy MobileFrame customer with over 450 users in the field has automated over 200 5 part forms in just over 18 months.  Here’s the kicker

THEY DON’T HAVE AN IT DEPARTMENT!!!!!!

Want to hear more about how Miller Pipeline, and how they were able to eliminate 7000 sheets of paper per week? Watch the video below.

MobileFrame – Miller Pipeline Customer Success Story from MobileFrame on Vimeo.

Contact Us | Phone: 408.885.1200 | Email: [email protected]

Are you interested in eliminating paper by collecting data on handheld devices? MobileFrame’s Archibus Mobile Management Solution allows organizations utilizing ARCHIBUS™ to bridge the gap between the office and the field by eliminating field based paper processes. We have a full suite of apps, including work order management, building operations, asset management and property management.

This out of the box solution will transform your business. Each application is configurable around your own requirements and better yet, there is no coding required. That means that you can have completely custom apps with no custom programming.

Feel free to watch our online demo at: http://www.mobileframe.com/Media/ArchibusDemo/Archibus%20Demo_skin.swf

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What is better than happy customers?  Happy customers that don’t have a problem telling others how much they love us!

Denny Norman VP of Corporate performance for Miller Pipeline spoke about his organization and how they were able to harness the power of MobileFrame to enable their organization to realize incredible productivity gains.
Here are a couple of quotes from Denny’s presentation at the Webinar.

• “We have never had a synchronization problem or lost one single character of data”
• “We didn’t want to contract or buy a software platform that we would get nickel and dimed on. MobileFrame was the only vendor that didn’t have any additional costs”
• “We have automated over 200 unique 5 part forms in just over 18 months”
• “Integration was very smooth with our AS400 System”
• “We have 100% billing accuracy, which is unbelievable”

To listen to Denny’s full presentation please click on the video below Continue reading →

I was talking with one of our international customers today, and asked him a very simple question.

How many vendors did you look into before you decided to move forward with MobileFrame?

His answer, said it all… “I don’t know how many but we looked all over the globe for a mobile platform, and didn’t find what we were looking for until we found MobileFrame.”

That begged the question, why MobileFrame?

His answer was pretty telling. He said that after doing some investigation,  all of the other “Code-Free” development environments may have looked easy at first glance but were just smoke and mirrors when it came down to crunch time.
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Here at MobileFrame we are pretty good at solving the problem of paper in the field. In this case we had a customer come to us with a very simple yet, annoying problem.

Here’s the current process:

• Write the Barcode from the asset on a sheet of paper
• Indicate if it passed or failed inspection
• If the asset failed, indicate why

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1. Test on your selected devices – I’ve seen a number of mobile developers forget this important step. Remember, mobile computers don’t have the same computing power and memory that a normal computer does.

2. Ask for feedback from the experts….your END USERS – Don’t forget to ask for feedback from the field workers that will actually be using the mobile application. It doesn’t matter what the application does if the mobile worker isn’t able to use it successfully. Simple is better, so plan ahead.

3. Take the time to train your team – Not everyone is as familiar with technology as we’d like. Someone needs to help others understand how to operate their new device (even how to turn it on). Going from a paper work order with a 2 way radio to a mobile computer with a wireless work order system is a paradigm shift so plan ahead. Even better, create a user guide for them.

To learn more about how MobileFrame can help you and your team with a successful mobile implementation contact us today.

Dont forget to register for our Webinar on April 21st – Here’s the link to register – ClickToRegister

Contact Us | Phone: 408.885.1200 | Email:  [email protected]