MobileFrame Blog

FACT: Paper based processes are error prone and WASTE time, money, and resources

FACT: Handwriting is hard to read

FACT: Other people’s handwriting is even harder to read.

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I was chatting with one of our valued partners today, and we got into a very interesting discussion regarding the adoption of field based mobile computing. It appears as if we have both stumbled upon the same problem. The apparent disconnect between automating office based paper processes, and field based paper processes. This discussion really made me think.

“Why don’t businesses value mobile computing like they value office based computing?”

For years companies have been using computers in the office to aid in the functions necessary to run the daily operations of the business.

For Example:

• Bookkeeping / Accounting
• AR / AP
• Payroll
• E-mail
• Customer Activity Tracking
• Sales Performance Tracking
• Resource Scheduling
• Creating, assigning, and closing Work Orders
• Ordering Parts
• Updating Spreadsheets
• Etc.

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Dickinson Fleet Services has purchased MobileFrame to automate their vehicle maintenance and inspections.  Our partner, GS Data, demonstrated the MobileFrame platform to Dickinson and will be writing their vehicle maintenance and inspections mobile applications.  With MobileFrame, Dickinson Fleet Services will be able to utilize the latest mobility technologies to implement full-featured mobile applications for their vehicle maintenance and inspections.

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Over the last several months I have been talking with many customers and have been asking them to describe the perfect application. This is the list of attributes that they came up with.

• Integrated
• Secure
• Scalable
• Enforceable Workflows
• Clean “Validated” Data
• Device Support
• Peripheral Support
• Location Aware
• Connection Agnostic
• Management Tools
• Support for Change Management
• Documentation

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Hunter Engineering has purchased MobileFrame to automate their field service operations.  Hunter Engineering designs manufactures and sells a wide range of passenger car and truck service equipment including wheel balancers, alignment racks and garage lifts.  Although Hunter’s technicians are independent contractors, Hunter’s goal was to remove all paper-based processes involved in customer visits for installation of new equipment, warranty work and/or any additional type of servicing.  With MobileFrame, Hunter Engineering will be able to utilize the latest mobility technologies to implement full-featured mobile applications that are closely integrated with each contractor’s instance of QuickBooks and also Hunter’s corporate office QuickBooks as well.  This has allowed Hunter to begin offering a backup service to their contractors, thus uncovering a new revenue stream.

Hunter Engineering did a very thorough investigation of all available mobile technologies, including all the big names, ultimately selecting MobileFrame for its flexibility, sophistication and ease of use.  With MobileFrame, Hunter Engineering will be able to utilize the latest mobility technologies to implement full-featured mobile field service applications that give them greater visibility into what is happening in their customer base.

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Contact Us | Phone: 408.885.1200 | Email: info@MobileFrame.com

When investigating mobile software solutions every organization has to ask themselves the age old question: “Can I find something off the shelf to solve this problem?”

I invite you to consider the merits of evaluating an alternative approach before spending money on a solution.

FACT: Off the shelf mobile software solutions are developed by companies that identify some common problems in a specific market, then build a software solution that addresses some of those needs. This is also called a one size fits all approach.

PROBLEM: Here is where the problem lies; no two organizations even within a specific market operate in exactly the same way.  The associated business logic that has made your organization successful can’t be incorporated into a boxed solution intended to fit the masses.
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MobileFrame proudly announces version 4.7 of our enterprise mobility platform. With this version, we have added a series of useful new features including:

• Database Setup Wizard.  This wizard helps users quickly and easily create a new MobileFrame database and set it up for use.  It will work with any/all databases supported by MobileFrame including SQL, Oracle and DB2 databases.
• Task Version History.  When you save a task (a mobile application), an automatic backup of that version will be generated and stored in the database.  You can review all versions of your tasks, rollback to a particular version, or export different versions of your task.
• Project Publisher.  With the new Project Publisher, Administrators can “publish” (export) entire Projects including mobile applications, enterprise data (static and dynamic), mobile workers, etc. This allows Administrators to move projects across servers from development to production and/or create complete backups of their projects. Continue reading →

Patented MobileFrame Configurable Mobile Application™ Platform Eliminates all Coding for Custom Mobile Applications including Smart Database Synchoronzation with Back-Office Enterprise Data.

MobileFrame announced today that the United States Patent and Trademark Office has issued U.S. patent number 7,730,097 to MobileFrame for its unique 100% Code Free Smart Database that seamlessly synchronizes data between back-office enterprise systems and distributed mobile devices. MobileFrame’s enterprise mobility system eliminates custom programming through an intuitive, user friendly point-and-click desktop, enabling novice computer users to easily create and deploy sophisticated custom mobile applications. With secure Sarbanes-Oxley compliant instant messaging, integrated intelligent networking, prioritized smart synchronization, full remote device control, configuration and management, integrated GPS tracking and mapping, and remote software updates all built into one software platform, MobileFrame significantly streamlines mobile application development, deployment, and administration. Continue reading →

Rug Doctor has chosen MobileFrame to automate their DSD and Route Accounting.  Prior to adopting MobileFrame, Rug Doctor employed a hard-coded custom application running on DOS-based Symbol PDT 3100’s.  That application was developed in 2001 and Rug Doctor had trouble with it from the beginning.  Using MobileFrame, Rug Doctor plans to deploy a traditional DSD/Route Accounting application that allows their drivers to capture data about deliveries of product to stores, manage their supplies and machine inventories, and print out invoices at each stop.  After evaluating several mobile platforms, and considering offshore custom development, Rug Doctor chose MobileFrame for its flexibility, ease of use, and competitive price point.

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